You can send us your questions via our Contact Form. We try to respond to most requests within one business day, Monday-Friday.
We use PayPal for our online shopping cart. PayPal provides a single source for secure, encrypted payments with a major credit card or an e-check from your checking or savings account. You DO NOT have to have a PayPal account to make a credit card purchase on our website through PayPal. If you don’t have a PayPal account, you’ll be automatically redirected to a secure page in eBay checkout where you can enter your credit card information.
Barking Rain Press wants you to be happy with your purchase. If you are not satisfied with a paperback or hardcover book you buy through our website, we will accept your return within seven (7) business days from the date of your receipt of the book, as verified by the original UPS or USPS tracking notice. Items must be returned in the same condition sent to you. Refunds will be issued in the original form of payment for price paid, less the shipping fee, within fourteen (14) days of receipt of your return. Follow these instructions to return your merchandise:
Barking Rain Press
PO Box 822674
Vancouver, WA 98682
Barking Rain Press wants you to be happy with your purchase, but we are unable to accept returns for downloadable PDFs, ePubs or Kindle files sold through our website. Once purchased and downloaded, eBooks cannot be refunded. If you are having a technical issue with a file, please contact us and we will resend the the file. If you need help with sideloading your ebooks onto your eReader, please visit our eBook FAQs.
All items delivered in the State of Washington must pay sales tax. At the present time, all other states are not required to pay sales tax.
Barking Rain Press reserves the right to change the terms and conditions of sale at the Barking Rain Press website at any time. Revised Terms of Sale will be made available on our website. Customers are encouraged to review the Terms of Sale on a periodic basis for modifications. All sales on the Barking Rain Press website are governed by the laws of the State of Washington and the federal laws of the United States applicable therein without regard to conflict of laws rules. If any of the terms in these Terms of Sale are not valid or legally enforceable, the other terms will not be affected.