Shopping FAQ

Shopping FAQ

Can I get a refund from Barking Rain Press?

It depends on what you purchased.

If you purchased an eBook, no refunds are availble once you download the file(s) because there is nothing that can be returned. Remember that you can read the first four chapters of any Barking Rain Press title for free, to make sure that you like the story before you buy it.

If you purchased a Barking Rain Press book from our website and it is damaged in transit, we will certainly exchange it for you. Otherwise, we will accept your return within 15 days from the date of purchase, provided that the book(s) are returned in the same condition sent to you (i.e., new and unread). Refunds will be issued in the original form of payment for the price paid (less the shipping fee) within fourteen (14) days of receipt of your return.

Please use our Contact Form to request an RMA for a book you purchased through our website.

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Do you offer international shipping?

Yes, we offer international shipping in our online bookstore to most countries worldwide. Simply type in your mailing address, and the shopping cart will add in the appropriate postage. If the cart does not provide a shipping quote for your country, please contact us.

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Do you sell print versions of your books, or only eBooks?

All Barking Rain Press titles are available in both trade paperback and eBook formats, including .mobi (Kindle), ePub, and PDF versions. Some titles are also available in hardcover editions.

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How do I download an eBook file?

Once you complete your payment, you will be taken to an “order success” page. If your purchase included one or more digital products, the page will display a link to view your downloads from the Downloads Management screen.

Alternatively, you can access the Downloads Management screen at anytime by simply logging into your account and clicking the Downloads Management link. You can log into your account through the top page menu. The Login button is on the far right.

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My discount code or free eBook coupon isn’t working. What should I do?

If you are trying to use a discount code or a free eBook coupon, and it doesn’t appear to be working, please contact us using our contact form. Be sure to provide the discount code or eBook coupon number so that we can investigate and get back to you promptly.

 

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Where can I purchase Barking Rain Press titles?

Whether you prefer eBooks or books, you will always save money on Barking Rain Press titles when you buy them directly from our website. We discount our titles by 20% each and every day, and when we offer promotions, you can save as much as 50% off the list price. The easiest way to stay informed about our promotions is to sign up for our newsletter.

Barking Rain Press books and eBooks are also available through many of your favorite online booksellers, including:

If your local bookstore doesn’t have a copy of one of our books, you can always ask them order a copy for you. Copies of our eBooks are also available in over 7,500 libraries and schools worldwide through Overdrive.

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Which forms of payment does Barking Rain Press accept?

Barking Rain Press currently accepts:

  • PayPal payments
  • VISA
  • Mastercard
  • American Express
  • Discover

All payments are processed through PayPal’s secure environment, but you DO NOT need to have a PayPal account to make a credit card purchase. Simply click the “Checkout” button, then select the option to checkout using a credit card:

How to checkout without a PayPal account

You can also use PayPal to create an eCheck; however, if you do this, there may be a delay before you can download your product. That’s because the eCheck has to clear before the download will be authorized. PayPal will send you a notification when your eCheck clears, and then you can log on to get your download.

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